You have switched out your controller and headset, but you're still having issues with being heard or with hearing others in party chat, check your connectivity by using thexbox one multiplayer game solution.
-mm chat headset, never pull on the headset cable when removing it from your controller.
Afterglow wired headset hdmi setup
Your Xbox One wired mic is not working and you can't hear what people are saying, follow these steps to fix the issue.
If you're looking for an xbox one headset that provides both game and chat audio, seeset up and troubleshoot your xbox one stereo headset.
Pdp afterglow wired headset setup
The xbox one console does not transmit game sounds or music through the xbox one chat headset.
Heres how:For a headset, check that the orange led light next to themutebutton is not on.
Afterglow wired headset setup
You've followed these troubleshooting steps but your chat headset still doesn't work, it may need to be replaced.
-mm chat headset, the mute button is a slider button on the front of the audio controls that are in the middle of the headset cable.
When you use a stereo headset adapter, these options are disabled, since you can control audio right from the adapter.
These steps don't resolve the problem, you may need to replace your xbox 360 wired headset.
These steps to install the xbox one stereo headset adapter with a headset:Follow the steps at update your xbox one controller to make sure your controller is ready to work with the stereo headset adapter.
If your headset still does not function correctly when you use it on xbox live, you may have to configure family settings.
(when you plug a headset into your controller, this does not automatically mute or adjust the sound from the tv.
When you connect a headset directly, you can adjust audio control by going to settings and selecting devices and accessories.